About | Serhad Makbuloglu

• Broad knowledge and expertise on IT Management (System, Network, Datacenter, Cloud), IT Audit, IT Governance (COBIT), IT Service Management (ITIL), IT Security (ISO 27001), Business Continuity, Vendor Management, ERP/CRM Implementation, Project Management, Database Administration, Business Solutions, Enterprise Applications, Factory IT/Industry 4.0, Digital Transformation, Business Intelligence, Reporting.

• 16 years of experience in Trading, Banking, Manufacturing and Financial sectors holding various positions from IT operations to IT management.

• Develop, implement and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance.

• Develop and manage budgets for the IT department and ensure they comply with stated goals, guidelines and objectives.

• Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy.

• I have PMP, ITIL, COBIT, ISO 27001, MCT, MCSE, MCSA, MTA, VCA, VCP, VMCE, CCNA, CompTIA A+, CompTIA Server+, AWS, CCSA, CCSE, MECPA, MECPP Certification